The communication with Paul was excellent and the customer service was wonderful! Paul came out on a Sunday, the weekend after Thanksgiving to fix our furnace to ensure we had heat. He was friendly and definitely knows what he is doing! He came prepared and double checked everything before he left. Will recommend this company to anyone and will keep them in mind down the road. Monte P.
Great service! Paul came and trouble shot our furnace problems until it worked again. Saved my family from the extreme cold that's coming this week. Nice guy and very helpful. I will be recommending these services to my friends and family. Andy B.
We called Fred's to have a checkup/tuneup done on our furnace. During the checkup it was discovered that we had a cracked heat exchanger and that could have been very dangerous if not discovered. This was an irreplaceable part and we needed a new furnace. The technicians disabled the old furnace and the following day the owner came out to do walk through of our home and make sure that we got the right furnace installed for our home. Installation was scheduled for the following day. We have dealt with 6 people from this company over 3 days and are extremely pleased with the professionalism this company has shown. Quality service and products, on time as scheduled, professional, reasonably priced. I would recommend this company to everyone. Sandy G.
I have had the opportunity to work with Fred's twice now and each time has been nothing short of amazing! They were prompt with appointments, very reasonable with quotes, and the follow through with the actual work has been incredible. Huge shout out to Paul, Alex, and Bill - thank you Fred's Heating and Air Conditioning! I have and will continue to recommend this company as they are one of the easiest and most respectful group of folks to work with in a job field that is easy to lose that respect for. Awesome work. Jake M.